Introduction
- Our privacy policy describes
the ways in which we collect, store, use and protect your personal
information and it is important for you to review this privacy policy.
By "personal information" we mean information that can be
associated with a specific person and can be used to identify that person.
- We do not consider anonymised
information to constitute personal information as it cannot be used to
identify a specific person. We collect personal information from you when
you use bastardairyfarm.com or its related websites and services
("Site") (including, without limitation, when you buy items or
participate in auctions or when you telephone or email our customer
support team).
By providing us with your personal information you expressly consent to us
processing your personal information in accordance with the terms of our
privacy policy.
- We may amend our privacy policy
at any time by posting a revised version on the Site.
The revised version will be effective at the time we post it and,
following such posting, your continued use of the Site will constitute
your express consent to us continuing to process your personal information
in accordance with the terms of our revised privacy policy.
- We would encourage you to check
the Site regularly for the announcement of any amendments to our privacy
policy.
Our privacy policy covers the following topics:
- our collection of your personal
information
- our use of your personal
information
- your use of your and other
users’ personal information
- accessing, reviewing and
amending your personal information
- third party website links
- cookies
- no spam or spoof emails
- protecting your personal
information
- how you can contact us about
privacy questions
Our collection of your personal information
- As part of your registration on
the Site, you will be asked to provide us with certain personal
information, such as your name, shipping address, email address and/or
telephone number and other similar information as well as some additional
information about you such as your date of birth or other identifying
information.
Additionally, in order for us to verify your identity, we may need to
request from you valid proof of identification (e.g. in the form of a copy
of your passport, resident’s visa or permit, national ID card and/or
driver’s license).
- We will also need to collect
selected financial information from you, such as your credit card and/or
bank account details.
- You will need to input this
financial information into the "My Account" section of the Site.
We use this financial information for billing purposes and for the
fulfillment of your orders.
Following your registration on the Site, you should not post any personal
information (including any financial information) anywhere on the Site
other than on the My Account section of the Site.
Restricting the posting of personal information to the My Account section
of the Site protects you from the possibility of fraud or identity theft.
The posting by you of any personal information anywhere on the Site other
than on the My Account section of the Site may lead to the suspension of
your use of the Site.
- We will collect transactional
information based on your activities using the Site (such as buying and
selling items and participating in auctions), This transactional
information is used solely in relation to the transactions you undertake
on the Site and for no other reasons.
- Please note that we may use
your Internet protocol (or IP) address (which is a unique number assigned
to your computer server or your Internet service provider (or ISP)) to
analyze user trends and improve the administration of the Site.
- We may also collect information
about your computer (for example, browser type) and navigation information
(for example, the pages you visit on the Site) along with the times that
you access the Site.
Finally,
we may collect additional information from or about you in other ways not
specifically described here.
For example, we may collect information related to your contact with our
customer support team or store results when you respond to a survey.
We may also collect feedback ratings and other comments relating to your use of
the Site.
Where we aggregate personal information for statistical purposes, such
aggregated personal information shall be anonymized.
Our use of your personal information
- We only use your personal
information to provide services and customer support to you; to measure
and improve our services to you; to prevent illegal activities and
implement our user agreement with you ("User Agreement");
troubleshoot problems; collect fees; provide you with promotional emails
and verify information you give us with third parties. For example, we may
share some of the personal information you give us with banks or credit
card authorization, processing and verification services or with third
parties for fraud screening purposes.
- Though we make every effort to
preserve your privacy, we may need to disclose your personal information
to law enforcement agencies, government agencies or other third parties
where we are compelled so to do by court order or similar legal procedure;
where we are required to disclose your personal information to comply with
law; where we are cooperating with an ongoing law enforcement
investigation or where we have a good faith belief that our disclosure of
your personal information is necessary to prevent physical harm or
financial loss, to report suspected illegal activity or to investigate a
possible violation of our User Agreement.
- In the event of a sale of bastardairyfarm.com,
any of its affiliates and subsidiaries or any related business assets,
your personal information may be disclosed to any potential purchaser for
the purposes of the continued provision of the Site or otherwise in
relation to any such sale.
We may share your personal information with our other group companies so
as to provide joint content and services to you, to help detect illegal
acts and/or the violations of our policies.
This contact information will be the personal information provided by you to
us on registration and, as a result, should always be kept up-to-date.
- Additionally, information
relating to items you are buying you are participating in be displayed on
the Site. This information can include details of your user ID, feedback
ratings and associated comments relating to your use of the Site.
Otherwise, we will only disclose your personal information to a third
party with your express permission.
- We do not sell or rent any of
your personal information to third parties in the normal course of doing
business and will only share your personal information with third parties
in accordance with this privacy policy.
- By registering on the Site, you
give us your express consent to receive promotional emails about our
services and emails announcing changes to, and new features on, the
Site.
If, at any time, you decide that you do not wish to receive any such
emails, you can opt out of receiving such emails by clicking on the link
at the bottom of any of the emails or by going to the My Account section
of the Site.
- Additionally, we do use
comments made by you about the Site for marketing purposes and by making
such comments you expressly consent to our using such comments for
marketing purposes.
Your use of your and other users’ personal information.
- Site members may need to share
personal information (including financial information) with each other to
complete transactions on the Site. You should respect, at all times, the
privacy of other Site members.
- We cannot guarantee the privacy
of your personal information when you share personal information with
other Site members so you should always seek information on the privacy
and security policies of any other Site members with whom you are
transacting prior to sharing any of your personal information with another
Site member.
- This privacy policy does not
cover your release of your personal information to another Site member.
- You agree to use any personal
information received from another Site member in relation to a transaction
on the Site solely in relation to such transaction and shall not use the
information received from another Site member for any other purposes
(except with the express consent of the other Site member).
- You acknowledge and agree and
you shall use personal information received from another Site member in
accordance with all applicable laws.
Accessing, reviewing and amending your personal information
- You can access and review your
personal information in the My Account section of the Site.
If your personal information changes in any way or is incorrectly
presented on the Site you should immediately update or correct your
personal information (as applicable) by accessing the My Account section
on the Site or, alternatively, by contacting our customer support
team.
The "Customer Support" link at the top of each Site webpage
contains our customer support email and phone details.
- Please note that we shall
retain your personal information during and following the end of your use
of the Site as required complying with law, for technical troubleshooting
requirements, to prevent fraud, to assist in any legal investigations and
to take any other actions otherwise permitted by law.
Third party website links
The
Site may contain links to other websites. Please be aware that we are not
responsible for the privacy practices of such other websites. We encourage you
when you leave the Site to read the privacy statements of each and every
website you visit if you intend to provide personal information to that
website. Our privacy policy applies solely to your personal information that we
collect on the Site.
Cookies
- Like many websites, the Site
uses 'cookie' technology (small computer files placed on your computer’s
hard drive). When you go to particular website pages on the Site, the
cookie identifies your browser with a unique, random number.
- The cookies we use do not
reveal any personal information about you. Cookies help us improve your
experience of the Site and also help us understand which parts of the Site
are the most popular. You are always free to decline our cookies if your
browser permits, although doing so may interfere with your use of the
Site.
No spam or spoof emails
We
do not tolerate spam. To report Site related spam or spoof emails, please
forward the email to sales@bastardairyfarm.com. You may not use our
communication tools to send spam or otherwise send content that would violate
our User Agreement. We automatically scan and may manually filter messages to
check for spam, viruses, phishing attacks and other malicious activity or
illegal or prohibited content.
Protecting your personal information
- We hold your personal
information on servers located in Ireland/Dublin and the United States.
- By providing us with personal
information, you consent to the transfer of your personal information to,
and its storage on, our servers located in the Ireland/Dublin and the
United States. We take every precaution to safeguard all your personal
information from unauthorized access, use or disclosure.
- All personal information is
encrypted.
However, the Internet is not a secure medium and we cannot guarantee the
privacy of your personal information.
- You must enter your username
and password each time you want to access your account or make
transactions on the Site.
- Choose your password carefully
using unique numbers, letters and special characters.
- Never share your username and
password with anyone.
- If you are concerned that your
username or password has been compromised, please contact our customer
support team immediately and ensure you change your password by logging
onto the My Account section of the Site.
How you can contact us about privacy questions
If
you have questions or concerns about our collection and use of your personal
information, please contact our customer support team at the "Customer
Support" link at the top of any Site webpage.
Bastardairyfarm.com,
Riyadh 11728, Saudi Arabia – P .O. Box 153727 - Tel 920007512